Claire McGowan

Service Delivery Leader

What was your first job?

A Saturday girl at Woolworth’s in Johnstone. When I started I was put in charge of the glue cupboard! This meant when a customer wanted to purchase glue, I had to unlock the cabinet. I quickly progressed on to the Record Bar, hence the obsession with rave music.

What is your current role and what does it entail?

Managing the Equal Access/In Work Support Service of Renfrewshire's Workforce Plus Programme. This involves directing staff in relation to marketing the service both to clients and partner agencies, ensuring service levels are delivered by motivating staff and issuing clear objectives, maintaining relationships between partners, maximise employment and development opportunities for Clients and Employers of RWf+.

What’s good about your job?

No two days are the same. The pace of the work we do is fast and you feel you’re in a position to make a real and positive impact on individuals' lives. You get to meet with people from a variety of backgrounds and get a real appreciation for the barriers they face and also the knowledge and pressures partner agencies have.

And bad?

When you don’t help someone. Either through their own personal issues or as a result of the restrictions of funding guidelines.

If you could invite five people to a celebrity dinner party who would you invite?

Billy Connolly
James Corden
Alan Carr
Justin Lee Collins
Peter Kay

If you could be any animal what would it be and why?

An alligator – would you mess with an alligator?

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